About Our Facility
We operate a 30,000 sq. ft. facility in Marlborough, Massachusetts dedicated exclusively to the storage and distribution of specialty animal food, bedding, enrichment and related items. Our storage and handling protocols are designed to reduce or eliminate the possibility of contamination. Temperature and humidity are monitored on a continual basis and cold storage is available for custom and high fat diets.
View our storage and handling statement
Tour Our Facility
We’re proud of our new facility and welcome customer visits during our normal operating hours, Monday through Friday from 8 a.m. to 4:30 p.m. More extended site visits should be scheduled in advance.
View map and directions
We operate our own delivery vehicles which gives us tremendous flexibility to get you what you need when you need it. All vehicles are maintained to the highest standard and are regularly inspected and sanitized. No live animals or other potential contaminants are transported on our delivery vehicles.
In the event of a severe weather situation, natural disaster, or building catastrophe, we have a plan in place to make sure your research continues on uninterrupted. We maintain several month’s inventory in our warehouse and have a continuous supply of product in the pipeline at all times. We’re connected to a network of Certified Lab Dealers® for emergency backup.
View our disaster plan